Human Resources in Healthcare: Managing for Success

Human Resources in Healthcare: Managing for Success, Fourth Edition, presents the techniques and practices behind effective management of people the healthcare profession s most important asset. It provides the concepts and practical tools necessary for meeting the unique challenges in today s healthcare environment.
This edition has been thoroughly revised and includes the following new content:
An expanded chapter on employment law and employee relations
A new chapter on credentialing of healthcare providers
A thorough update on staff recruitment, selection, and retention practices
An expanded section on performance management, including workplace bullying
A new chapter on workforce planning in a rapidly changing healthcare system
A new chapter on nurse staffing in healthcare organizations
New problem-based learning cases to engage students and expand learning comprehension
Updated short cases, discussion questions, and exercises throughout